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Modernizing disparate legacy systems for a banking major
Case study

Modernizing disparate legacy systems for a banking major

HCLTech leveraged Salesforce Financial Services Cloud to deliver customer solutions
Contact Center meets collaboration
Case study

Contact Center meets collaboration

USA’s largest owner and operator of private clubs achieves Office 365 integration in a month
Leading European bank reduced impaired assets by more than 50%
Case study

Leading European bank reduced impaired assets by more than 50%

Achieved case management agility and improved credit performance with automation
Changing to Salesforce to Utilize Improved Diagnostic Testing Services
Case study

Changing to Salesforce to Utilize Improved Diagnostic Testing Services

A seamless migration to salesforce for enhanced case management and workflow optimization
A leading British bank adopts Bot-powered Employee Experience
Case study

A leading British bank adopts Bot-powered Employee Experience

HCLTech Lucy helps automate chat-based services
Success story of a European utility company
Case study

Legacy system modernization for a European utility company

HCLTech empowers client to step into a futuristic world of impactful business outcomes
Customer segmentation at an energy company
Case study

Customer segmentation at an energy company

HCLTech helped the client turn transaction data into customer insights.
Simplified contact center user experience
Case study

Simplified contact center user experience

HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration
Accelerating customer engagement with automation
Case study

Accelerating customer engagement with automation

HCLTech transforms operations for a leading consumer goods company, leading to streamlined processes, compliant documentation and data automation
Redefining customer experience through new-age customer relationship management
Whitepaper

Redefining customer experience through new-age customer relationship management

Centralizing the CRM strategy: Current business challenges
Strengthen cybersecurity and customer experiences with CIAM
Whitepaper

Strengthen cybersecurity and customer experiences with CIAM

A road to customer identity and access management (CIAM) solutions
Choosing the right CMS solution
Whitepaper

Choosing the right CMS solution

Choosing the right Content Management System (CMS) solution is one of the most crucial technological decisions organizations need to make when building an online business