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Leading European bank reduced impaired assets by more than 50%
Case study

Leading European bank reduced impaired assets by more than 50%

Achieved case management agility and improved credit performance with automation
Changing to Salesforce to Utilize Improved Diagnostic Testing Services
Case study

Changing to Salesforce to Utilize Improved Diagnostic Testing Services

A seamless migration to salesforce for enhanced case management and workflow optimization
A leading British bank adopts Bot-powered Employee Experience
Case study

A leading British bank adopts Bot-powered Employee Experience

HCLTech Lucy helps automate chat-based services
Success story of a European utility company
Case study

Legacy system modernization for a European utility company

HCLTech empowers client to step into a futuristic world of impactful business outcomes
Empowering Automotive Customers with Digital Solutions
Case study

Empowering Automotive Customers with Digital Solutions

Introducing a Subscription-Based Vehicle Digital Passport for Seamless Access to Vehicle History
Customer segmentation at an energy company
Case study

Customer segmentation at an energy company

HCLTech helped the client turn transaction data into customer insights.
Simplified contact center user experience
Case study

Simplified contact center user experience

HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration
Redefining customer experience through new-age customer relationship management
Whitepaper

Redefining customer experience through new-age customer relationship management

Centralizing the CRM strategy: Current business challenges
Strengthen cybersecurity and customer experiences with CIAM
Whitepaper

Strengthen cybersecurity and customer experiences with CIAM

A road to customer identity and access management (CIAM) solutions
Choosing the right CMS solution
Whitepaper

Choosing the right CMS solution

Choosing the right Content Management System (CMS) solution is one of the most crucial technological decisions organizations need to make when building an online business
Intelligent Customer Engagement
Brochure

Intelligent Customer Engagement

Reduce average handle time, improve first call resolution and achieve increased customer satisfaction
HCLTech iSAM Customer Management
Brochure

HCLTech iSAM Customer Management

HCLTech iSAM Customer Management is a suite of applications that enable customer service engineers to harmonize maintenance and commercial data.