HCLTech: Supercharging Progress | Digital, Engineering and Cloud
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Delivering seamless digital employee experience strategy
Case study

Scaling transformation through robust employee experience strategy

Delivering seamless digital employee experience strategy for one of the largest freight carriers in North America
Transform CX with a flexible omnichannel-platform
Case study

Transform CX with a flexible omnichannel-platform

Integrate web and mobile strategy
Standardizing business processes for improved customer engagement and experiences
Case study

Standardizing business processes for improved customer engagement and experience

We implemented a compliance-driven migration and automation for a US-based financial services holding company
Modernizing legacy systems for enhanced customer engagement and operational efficiency
Case study

Crafting a unified digital experience for a multi-brand industrial giant

Modernizing legacy systems for enhanced customer engagement and operational efficiency
Improving customer experience through streamlined global IT operations
Case study

Improving customer experience through streamlined global IT operations

Maximize IT Modernization
Revolutionizing customer engagement: HCLTech's role in retailers' 20% upsurge
Case study

Revolutionizing customer engagement: HCLTech's role in retailers' 20% upsurge

HCLTech transformed a beauty retailer's digital infrastructure, achieving zero downtime and a 20% revenue surge while enhancing customer engagement through innovative solutions.
Helping a super-app provider
achieve operational excellence
and cost efficiency
Case study

Strategic implementation for an app provider to achieve operational excellence

Our client is a multinational technology company. It’s super-app ecosystem encompasses ride-hailing, food delivery, and digital payments.
Improved Customer Experience
Case study

Improved Customer Experience

For a European telecom service provider
Redefining customer experience through new-age customer relationship management
Whitepaper

Redefining customer experience through new-age customer relationship management

Centralizing the CRM strategy: Current business challenges
Demand Planning and Forecasting in an Omnichannel environment
Whitepaper

Demand Planning and Forecasting in an Omnichannel environment

This Whitepaper provides a view on how the end-to-end Demand planning and forecasting process needs to evolve in an Omni-Channel retailing by not only considering what customer wants
Intelligent Customer Engagement
Brochure

Intelligent Customer Engagement

Reduce average handle time, improve first call resolution and achieve increased customer satisfaction
HCLTech Order Management Solution (HOMS)
Solutions

HCLTech Order Management Solution (HOMS)

HOMS is a differentiated omnichannel service offering that delivers a seamless implementation experience across multiple integrated platforms.