Delivering Seamless Digital Employee Experience Strategy
One of the largest freight railroads in North America with over 35,000 employees needed to understand how to deliver a differentiated employee digital experience to ensure their employees had best-in-class technology to support them in their day-to-day work, and to keep employees engaged and connected to the overall organization. With 80% of employees working in the field (near railways, on the tracks, on the trains going across country, etc.) and having limited access to their laptops throughout the day, the company turned to HCLTech to help them develop a digital employee experience strategy that would identify and deliver on employee insights and needs for all employees.