Reimagining IT service management through artificial intelligence
We redefined business process for a leading furniture retailer
Scaling transformation through robust employee experience strategy
Delivering seamless digital employee experience strategy for one of the largest freight carriers in North America
Modernizing business operations for a major South American bank
Accelerating performance and enhancing customer-centricity with experience transformation
Delivering seamless user experience through omni-channel platform development
Transforming client business through the selection of advanced technology architecture of future-ready e-commerce platform for their B2C business
Global FSI company streamlines request management
Transforming request management through streamlined processes and innovative technology solutions
Redefining customer experience through new-age customer relationship management
Centralizing the CRM strategy: Current business challenges
Change Management Reimagined
Discover how HCLTech Digital Strategy and Transformation practice is using Generative AI to help clients accelerate change management value realization.
Gamification: A journey to an immersive UX
Gamification in the UX of a digital product is an efficient way to transform the user experience. Basic gamification components like reward and feedback can boost the user engagement.
HCLTech Advantage Experience powered by GenAI
Harnessing the power of AI and analytics for enhanced total experience
Intelligent Customer Engagement
Reduce average handle time, improve first call resolution and achieve increased customer satisfaction