HCLTech Advantage Experience for Hi-Tech and Manufacturing

Overview

The HCLTech Advantage Experience for Hi-Tech and Manufacturing solution is a dynamic partner and customer engagement platform designed for Hi-Tech and Manufacturing enterprises. It caters to both B2B and B2C interactions, offering a comprehensive approach to customer engagement across the entire lifecycle, right from awareness creation to advocacy.

The integration with enterprise systems like CRM unifies systems and enhances cross-channel interactions, giving businesses a seamless flow of operations. Built using our digital component library, the solution is scalable and adaptable, supporting future use cases with flexibility.

Core capabilities

CRM and Lead management
Multi-channel marketing
Personalization
Analytics and Reporting
Digital Self-service
Collaboration