Overview
Enterprises face mounting pressures to scale efficiently while grappling with operational complexities, talent shortages and rising costs. The demand for innovation and agility adds another layer of challenge, potentially impeding growth. To navigate these hurdles, HCLTech provides transformative solutions that ensure corporate success and foster innovation while addressing complex business challenges.
In line with our commitment to helping businesses thrive, we are excited to be back as sponsors at the Shared Services and Outsourcing Week Conference 2025 by SSON, which will be held in Orlando, Florida, US, between March 24 and 27. Schedule a meeting and drop by the HCLTech booth 224 at the SSOW 2025 to modernize your business value chain end-to-end, unlock business capital and stay ahead of the competition by utilizing our domain expertise, GenAI capabilities and best-in-class partner ecosystem.
Key Focus Areas
Finance and accounting
From consulting to implementation, we deliver agile F&A solutions to meet the rising expectations and tight deadlines. Our services span core and strategic finance functions, empowering finance leaders to drive strategic decisions and transformative initiatives. At HCLTech, we foster an ecosystem that enables efficient operations design, process management, compliance, risk identification, and strategic partnership.
Supply chain and procurement
We enable clients to gain a competitive advantage through intelligent, sustainable supply chain practices. Our services aim to drive efficiency and growth across demand planning, source-to-pay, risk analytics and ESG integration. Backed by our robust technology suite, including digital COLLEAGUE, Toscana, EXACTO™ and iMPACT Analytics, we optimize operations and enhance stakeholder experiences.
Customer experience management
We empower organizations to deliver innovative, personalized and seamless interactions by integrating AI-driven capabilities and data-driven insights. With advanced analytics, predictive modeling and design-led approaches, we unlock customer data’s potential to anticipate needs and elevate every touchpoint. Our scalable, technology-driven solutions streamline workflows, enhance customer satisfaction and foster loyalty, driving business growth, competitive advantage and long-term transformation.
Human resource services
We offer transformative AI-powered HR services that help organizations manage dynamic, hybrid workforces. Our solutions cover talent acquisition, payroll, learning and development and compensation, optimizing processes to boost productivity. With a people-first approach, we create personalized experiences that drive employee performance.
Marketing operations
Our end-to-end marketing services empower CMOs to revolutionize through creative expertise, data intelligence and platform capabilities. Using an AI-first approach and a hub-and-spoke delivery model, we optimize marketing spend, enhance engagement and drive efficiency. Our engineering expertise, integrated MarTech ecosystems and global reach ensure precision and scalability, transforming marketing into a data-driven powerhouse for sustained growth.
Workshop Session
Working with your outsourcing provider: How to get the most value from vendor relationships
Due to the macroeconomic slowdown and multiple disruptions over the years, including new-age talent requirements, mounting economic pressures, geopolitical tensions and supply chain disruptions, organizations are required to ensure they are ahead of the curve. This interactive workshop would help you navigate unpredictable issues, actionable advice, digital-first strategies and maintain successful client-partner relationships.
What questions will the workshop address:
- In what ways can vendors bring maximum outcomes for organizations, particularly in their shared services journey?
- Which best-in-class strategies and transformation capabilities do providers help enterprises to navigate their challenges?
- How do outsourcing partnerships help enterprises, including setting up shared services, GenAI implementation, scaling with intelligent automation and AI/ML?
Executive Vice President, Chief Administrative Officer & Global Head of Operations, Xerox
Senior Vice President, Digital Process Operations, HCLTech
Vice President, Intelligent Automation, HCLTech
Our Team at SSOW 2025
Key resources
Analyst Recognitions
HCLTech rated as a Leader in ISG Provider Lens™ Finance and Accounting Outsourcing Services report for 4th year in a row
Learn moreHCLTech recognized as Leader in all three quadrants of ISG Provider Lens™ Procurement Services, 2024 Study – Global
Learn moreHCLTech recognized as a Leader in Avasant Banking Process Transformation 2024 RadarView™
Learn moreHCLTech named a Leader in Everest Group’s 2024 Lending Services Operations PEAK Matrix® Assessment
Learn moreHCLTech positioned as a Leader in Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2024
Learn more