For this study, Everest Group assessed 15 leading sales services providers and has named HCLTech as a Leader. As per Everest Group, Leaders have a significant scale of operations across B2B sales services and offer a comprehensive, end-to-end suite of sales solutions.

Key highlights of the report:

• With a network of over 5,500 FTEs, HCLTech offers B2B and B2C sales services, including inside sales, contract management, account management, sales enablement, and sales operations, to clients across the US and Canada, UK&I, Continental Europe, and the APAC region
• To digitize sales operations, HCLTech has invested in tailored solutions that leverage advanced analytics, such as a mature analytics engine for real-time insights and predictive analytics for next-best actions.
• HCLTech maintains a robust partnership ecosystem, characterized by active collaborations with prominent technology providers
• HCLTech demonstrates proficiency across various pricing models, including outcome-based and hybrid pricing, to meet diverse client needs
• It has an extensive delivery network across multiple locations such as India, the Philippines, the US, Portugal, Poland, and Romania, and offers multilingual support in languages such as English, Spanish, French German, Italian, Portuguese, and Chinese

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