Telecom, Media and Entertainment Industry Solutions
HCLTech: Empowering telecom, media, and entertainment, publishing and education with digital disruption solutions
Telecom, Media and Entertainment Industry Solutions
HCLTech: Empowering telecom, media, and entertainment, publishing and education with digital disruption solutions
Telecom, Media and Entertainment Industry Solutions
HCLTech: Empowering telecom, media, and entertainment, publishing and education with digital disruption solutions
Contact Center meets collaboration
USA’s largest owner and operator of private clubs achieves Office 365 integration in a month
Simplified contact center user experience
HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration
A leading British bank adopts Bot-powered Employee Experience
HCLTech Lucy helps automate chat-based services
Migrated legacy contact center to Amazon Connect to improve employee experiences
HCLTech addressed diverse challenges for a renowned New Zealand-based dairy cooperative exporting to over 130 countries
CCaaS transformation for an energy company
CAPEX to OPEX shift with Amazon Connect, enabled in weeks
Driving long-term bottom-line savings with GenAI for a mutual fund organization
Enhanced customer service desk ticket resolution processes with a GenAI-based automation tool
Driving customer satisfaction for a Fortune-500 industrial tool manufacturer
Enabling customer-centric, technology-driven enterprises
Boosting CX with robust service desk capabilities
Elevating automotive operations with innovative service desk solutions for a leading automotive company in Germany
Accelerating customer engagement with automation
HCLTech transforms operations for a leading consumer goods company, leading to streamlined processes, compliant documentation and data automation