Control and Monitor your CX at scale

In a world of constant disruption, shifting customer behaviors challenge businesses. The insurance industry must adapt and innovate to meet expectations and stay future-ready.

Transform risk management with a smarter approach to ensure third-party compliance, boost resilience and maintain operational continuity.

HCLTech’s successful medical information services prioritize quality, compliance, and security. Our global team of experienced healthcare professionals combines industry expertise with advanced techno

Businesses are struggling with rising compliance costs due to fragmented processes, paving the way for proactive risk management.

Financial services institutions are increasingly realizing the risks of adopting technology. It is, therefore, imperative for the companies to assess, prioritize, and manage risks.

And although we do not possess a crystal ball that will tell us what BFSI risk functions will look like in 2025 or what financial crises may disrupt risk management between now and then – we believe that technology is fundamentally going to reshape risk management in the coming years.

It is important to streamline the claims adjudication process with the help of AI to make the handler’s processes faster and more productive.

As insurers adopt AI/GenAI to enhance underwriting, Kaye Hacker, VP of Insurance at HCLTech, shares insights on tackling efficiency gaps, regulatory challenges and real-time risk assessment

With the launch of HCLTech’s Insurance Cloud on AWS, this article explores why industry cloud is the solution for insurers looking to connect better with customers and bring products to market faster

How emerging technologies are transforming the insurance industry in Australia and New Zealand – Manoj Ponnath explores the role of innovation, regulation and emerging risks in shaping the future

Srinivasan Varadharajan, Senior Sales Director at HCLTech, discusses the pivotal role of digital innovation in reshaping the insurance landscape and driving industry advancements