Medical information services | HCLTech
Medical information services

Overview

With decades of a proven track record in delivering successful medical information services to our pharma clients, HCLTech understands the critical importance of accurate and timely information and provision/intake in healthcare. From medical information inquiry handling and full adverse event and product complaint intakes to medical writing, content creation, launch support, data analytics and triage, our comprehensive suite of medical information program services provides a quality-focused approach and audit-ready framework for our clients’ businesses. 

Our global team of experienced healthcare professionals is well-prepared to address our clients’ unique needs with optimized efficiency and unsurpassed quality. We prioritize industry compliance and adhere to strict regulatory standards, ensuring the highest quality and security of data.

Section CTA
Medical information services

Key highlights

650+ medical affairs staff with experience ranging from 2 to 35 years
650+ medical affairs staff with experience ranging from 2 to 35 years
Full-service MICC (Medical Information Call Center)
Full-service MICC (Medical Information Call Center)
Patient support
Patient support
Product information
Product information
On/Off label inquiry management
On/Off label inquiry management
Solutions leveraging leading AI technology platforms
Solutions leveraging leading AI technology platforms
AE (adverse events)
AE (adverse events) and PQC (product quality complaints) intake, interface with pharmacovigilance and other R&D verticals