
Boosting CX with robust service desk capabilities
Elevating automotive operations with innovative service desk solutions for a leading automotive company in Germany

Transforming Customer Service for a Leading Electronics Retailer
HCLTech delivers a seamless omnichannel experience for improved customer satisfaction

CCaaS transformation for an energy company
CAPEX to OPEX shift with Amazon Connect, enabled in weeks

Enhancing HR efficiency with UCaaS-driven AI bot for seamless information access
HCLTech integrated an AI-powered FAQ bot for a Swedish manufacturer, reducing HR query volume by 80% and enhancing efficiency with quick, automated access to HR information.

Modernizing disparate legacy systems for a banking major
HCLTech leveraged Salesforce Financial Services Cloud to deliver customer solutions

Driving business transformation with ultimate employee experience
Catapulting growth for a global railway company with our FluidCC framework

Elevate agent experience with Bespoke
An AI-powered agent workspace for high-performing contact center teams

HCLTech and Cisco Full-Stack solution
HCLTech uses Cisco’s full-stack observability to monitor applications and gain a complete understanding of customer issues

HCLTech Network Migration Services (Cisco Catalyst Centre)
HCLTech to offer suite of services which is designed to support the customer regardless of where they are in their Cisco Catalyst Centre migration journey.

Intelligent Customer Engagement
Reduce average handle time, improve first call resolution and achieve increased customer satisfaction

HCLTech Cognitive Infrastructure Services in partnership with Cisco
HCLTech's Cognitive Infrastructure Services, developed in collaboration with Cisco, is engineered to facilitate the seamless integration of GenAI into enterprise operations.

Cisco Hybrid Multicloud Networking
HCLTech partners with Cisco to introduce hybrid multi-cloud networking solution. This solution streamlines cloud management and accelerates digital transformation.