We are hyper-focused on transformative innovation with Microsoft Technology
We are experts in delivering custom Microsoft solutions that increase your organization’s productivity, streamline your business processes and help you delight your customers. We design solutions using the full Microsoft Business Applications solution stack, with GenAI and Agentic AI tools to:
- Personalize the customer experience
- Align sales and marketing
- Optimize financial processes and operations
- Enable resilient supply chains and modernize field service delivery
- Accelerate innovation with Low-Code/No-Code app development, automation tools
If you are looking for a trusted advisor for the solutions at the heart of your business, we can help.
Implementation and Support Services across the Lifecycle of Your Technology Infrastructure
We provide end-to-end coverage of your digital transformation — from consulting and implementation services to run and migration support.
Assessing your needs from the Microsoft stack and how to structure it with our end-to end consulting services
- Technology architecture/infrastructure — analysis, design, scope
- App modernization — gap analyses, QA/UAT, localization
- Adoption and sustainment — BVA, change management, training
- Centers of Excellence — how CoEs work and why you need them
Evaluation, strategy and governance for getting your Microsoft solution designed, implemented and running
- Power Platform
- Dynamics 365 CRM and ERP workloads
- Azure and Microsoft Cloud
- Dataverse, AI Builder and DevOps
Operational support, training and education, compliance and lifecycle management for your new Microsoft solution
- Power Platform
- Dynamics 365 CRM and ERP workloads
- Azure and Microsoft Cloud
- Dataverse, AI Builder and DevOps
Our online readiness assessment and migration services help you determine when and how to move your Microsoft solution to the cloud
- Increased security, scalability and mobility
- Cost savings and faster time-to-value
- Automatic updates on all out-of-the-box and custom features
Welcome to our one-stop customer portal for those who have an active support agreement with our Microsoft Business Applications Practice
- Manage your support requests and PowerPack subscriptions
- Easily contact your PowerSuccess engineer
- Schedule time with a support engineer to discuss project/issue
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Award-winning delivery of enterprise technology solutions built on Dynamics 365 and Power Platform
Powered by data and intelligence, Dynamics 365 and Power Platform will help you empower your employees, engage your customers and optimize your operations.
Innovate with one connected platform
Power Platform uses Low-Code/No-Code tools to automate workflows, analyze data, build custom apps, and create AI-powered chatbots, improving your data insights and empowering your employees to do more.
AI productivity tools
Meet Copilot, your smart AI assistant for Power Platform. Boost productivity and creativity by building better apps faster, streamlining development, and analyzing data effortlessly
All-in-one digital contact center
Dynamics 365 Contact Center unifies omnichannel customer care, unified communications and AI to deliver consistent, intelligent and personalized service experiences
Intelligent sales and marketing
With the Dynamics 365 Sales and Marketing workloads, you get seamless connectivity between your teams with features and functionality that go beyond traditional CRM
Connected field service
Dynamics 365 and HCLTech's field service solutions enables you to create a customer service story that spans multiple channels, maximizes employee efficiency and exceeds customer expectations
Modern finance and supply chain management
Whether you're looking for an initial implementation, migration or upgrade, HCLTech has the expertise you need to deliver a solution within the Dynamics 365 Finance framework
Connected and simplified commerce
We help retailers transform their digital landscapes with Dynamics 365 Commerce—engage your customers with personalized experiences and increase operational productivity by unifying your back-end operations
Prepackaged accelerators, tools and IP solutions for Dynamics 365 and Power Platform
We offer several industry-specific solutions to accelerate and streamline your Dynamics 365 implementation as well as product-specific tools that ensure you're getting the maximum ROI in the Microsoft stack.
Financial services industry solutions
Implement Dynamics 365 in weeks, not months
Our suite of Dynamics 365 accelerators is designed specifically for the unique CRM needs of banks, investment firms and insurance carriers, with prebuilt data models and processes.
Property management industry solutions
Deploy a future-ready CRM and ERP accelerator
PowerProperty is HCLTech's award-winning implementation solution for property management businesses, featuring complete integration of end-to-end front, middle and back-office processes.
Industry-agnostic rapid-deployment solutions
Prepackaged for lightning-fast implementations
These Dynamics 365 accelerators are built for rapid deployment of the Finance, HR, Field Service and Project Management workloads —all with the most common functionality prebuilt.
Legacy app modernization tool
Includes assessment, roadmap and modernization
Our prebuilt solution simplifies and streamlines the process of transitioning your legacy workloads to Microsoft Power Platform and Dynamics 365 and then continually monitoring and modernizing your application suite.
Contact center maturity model
Microsoft Digital Contact Center Platform (DCCP)
Quickly deploy Microsoft's enterprise DCCP solution across your organization, including seamless integration of Dynamics 365, Power Platform, Azure, Teams and the full Nuance communication platform.
Prebuilt Power Apps-based solutions
Award-winning business process applications
Our suite of off-the-shelf tools includes solutions for employee onboarding in HR, retail product recalls and fee forecasting for ProServe, as well as Power Platform app-maker enablement and CoE installations.
PowerPack add-ons
Easily extend your Microsoft D365 capabilities
Our PowerPack add-on tools provide marketing automation and process efficiency solutions to our customers. These solutions are innovative, intuitive and instrumental in helping you get the most out of your Microsoft investment.
We're an award-winning and oft-honored Microsoft Partner
2024 Winner Microsoft Dynamics 365 Service Partner of the Year
2024 Finalist Microsoft Dynamics 365 Sales & Customer Insights Partner of the Year
2024 Finalist Microsoft Intelligent Automation Partner of the Year
2024 Winner Microsoft ANZ Partner of the Year
Leader in Everest Group's Microsoft Dynamics 365 Services PEAK Matrix® Assessment 2023
Microsoft Business Applications Inner Circle
Intelligent Automation Partner of the Year Finalist
Driving Enterprise Success Beyond Microsoft Biz Apps: The Microsoft Ecosystem at HCLTech
Our Microsoft ecosystem goes beyond Biz Apps, creating innovative solutions with artificial intelligence (AI), cloud computing and cybersecurity. Microsoft Azure provides scalable cloud infrastructure, empowering HCLTech to deliver advanced analytics, machine learning models and AI-driven insights to our customers. Tools like OneDrive, Teams and SharePoint drive seamless communication and data sharing among teams.
Let's Get Started
We're here to help you digitally transform with Microsoft Business Applications. Whether you have questions or need expert guidance, we're ready to assist you at any stage of your technology journey.
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