Agentforce 3
Commercial Applications
Analyst Recognition
Overview

What are Enterprise Platforms and Edge Services?

Enterprise platforms and edge services seamlessly integrate existing systems to optimize an enterprise's core operations, such as sales, accounting, finance, HR, inventory and manufacturing.

But is one size truly ideal for all? Absolutely not. That is where our enterprise platforms and edge services step in.

Our services are designed to simplify the complexity of creating and adopting a personalized platform at scale while giving you control over your entire application portfolio. The result? Deliver the best experiences across your value chain easily and at scale.

Overview
Spotlight

Explore the Latest from Enterprise Platforms and Edge Services

Event

May 4-7 
Nashville

Blue Yonder ICON 2025

Event

Jun 1-3
Las Vegas

PegaWorld 2025

The Experience Imperative

How personalized, scalable experiences drive your growth

54%
Enterprises that have fully or largely implemented data and AI to personalize experiences are projected to grow by 54%
50%
Over 50% leaders use SaaS for effortless scalability without compromising performance
16%
Only 16% of enterprises excel in integrated experiences that create value for all stakeholders
Our Distinctive Approach

How we do things differently

Balancing consistency, personalization and scale is not easy — here’s how we help.

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Total Experience at scale

Total Experience at scale

We go beyond UI, prioritizing outcomes and intelligent, efficient processes. We provide users with insights for informed business decisions through our enterprise application services.

Empowering agile innovation

Agile innovation

Powered by our digital execution frameworks HCLTech Fenix and Scaled Agile framework, we align your enterprise integration system solutions, converting digital strategies into actionable roadmaps that drive agile innovation.

Enabling resiliency

Enabling resiliency

With modern enterprise applications and composable architecture, we foster seamless collaboration across ecosystems, integrating processes for sustainable growth.

Tailored and efficient solutions

Tailored and efficient solutions

Our industry-tailored solutions leverage certified accelerators, intelligent applications and cloud-enabled extensions, delivering efficient results and tangible business value through our enterprise application services.

Our Collaboration with Leading Platforms

Working with top platforms to drive innovation through technology and expertise

Salesforce

Comprehensive suite of integrated CRM services to reshape business experiences and deliver better, faster, intelligent and personalized solutions

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Adobe

Support your digital transformation programs and stakeholders with seamless total experiences — customers, employees and users alike

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Blue Yonder

Leverage GenAI to simplify your supply chain, improve coordination, enhance predictive insights and build a unified, resilient operation

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ServiceNow

Streamline , improve efficiency and transform your business processes by harnessing the power of GenAI and CRM technologies alongside HCM technology solutions

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Strong Partner Ecosystem

Progress Validated

Dr. Victoria Ossadnik
Dr. Victoria Ossadnik
E.ON

Dr. Victoria Ossadnik

COO, Digital and Member of the Board of Management of E.ON

“One of the greatest challenges we have is actually transforming our energy system towards a sustainable energy system. We are including them (HCLTech) in more projects, enabling this change towards a sustainable energy system."

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Ela Berntsson
Ela Berntsson
Lloyd's Register

Ela Berntsson

Product Owner, Client Portal & iLearning

“We were very pleased that HCLTech has the right business and industry knowledge, are walking the extra mile and has the right technical skills to help us in our transformation journey."

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Stephen Mascola
Stephen Mascola
Stanley Black & Decker

Stephen Mascola

Sr. Director IT – CRM

“HCLTech helped us not only improve business processes and onboard new divisions but also reduce the technical debt. This allowed Stanley Black and Decker to simplify the application use with an intuitive UI and increase service levels to our clients."

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Success Stories

Unlock Your Application Platform Efficiency

Meet Our Team

Our thought leaders deliver innovative ideas and guide digital transformation strategies for enterprises around the world.

Pawan Vadapalli
Pawan Vadapalli

Corporate Vice President and Global Head, Digital Business Services,
HCLTech

Ananth Subramanya
Ananth Subramanya

Executive Vice President,
Digital Business Services,
HCLTech

Chris Pickard
Chris Pickard

Executive Vice President and Global Head, Application Management,
Digital Business Services,
HCLTech

Lester Lam
Lester Lam

Executive Vice President and Global Head, Digital Consulting,
Digital Business Services,
HCLTech

Sadagopan S
Sadagopan S

Executive Vice President and Global Head, SaaS & Commercial Applications,
Digital Business Services,
HCLTech

Sandeep Rajpathak
Sandeep Rajpathak

Senior Vice President and Global Head, Custom Applications,
Digital Business Services,
HCLTech

Vinutha Rao
Vinutha Rao

Senior Vice President, Global Talent Acquisition and Talent Development,
Digital Business Services,
HCLTech

Related Capabilities

How we transform your business with data and AI

HCLTech helps organizations identify AI opportunities, develop strategies and create roadmaps for implementing data and AI solutions

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Our approach to Application Management

We leverage intelligent automation and contextualized application support operations to deliver your desired business outcomes

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HCLTech’s SaaS: Software-as-a-Service

We redefine your definition of success by helping your effectively power agility and navigate change

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Ready to optimize your enterprise platforms?

Let's connect and shape your business for what's next.

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