Employee experience is the “new” value zone. In fact, employee experienceis the strongest measure of enterprise success today. But creating seamless digital employee experiences is not easy.

Digital workplaces are aimed at improving the quality of work life, making it easier and more efficient. Digital workplace tools improve employee experiences.

Financial services organizations are embracing Total Experience strategies, with a particular focus on improving employee experience to deliver better services across the value chain

Leveraging Digital Workplace services has emerged as a competitive advantage in maximizing employee experience and productivity

Investing in experience design principles will help organizations drive growth and manage change

Total experience combines customer experience, employee experience, user experience and more to drive the future of innovation, creativity and productivity for product-centric organizations

We are a global technology company that delivers industry- leading capabilities centered around digital, engineering, cloud, software and AI to clients across all major verticals.

HCLTech’s Advantage Experience redefines customer engagement by integrating GenAI to streamline operations, personalize interactions and enhance platform efficiency for Total Experience.

When it comes to doing great customer experience work on behalf of HCLTech clients, personas are foundational. But it is harder to create meaningful, actionable personas than people might think.

Enable total experience across your organization

Switching from SLAs to XLAs aligns digital experiences with business outcomes, boosting employee engagement, productivity, and reputation by focusing on user-centric performance metrics.

Leverage our framework’s four-pronged approach to set yourself on the path to experience-led growth.