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Delivering exceptional B2B and B2C customer experience
Case study

Delivering exceptional B2B and B2C customer experience

For a global leader in industrial tools and hardware
Boosting CX with robust service desk capabilities
Case study

Boosting CX with robust service desk capabilities

Elevating automotive operations with innovative service desk solutions for a leading automotive company in Germany
Enhancing customer experience for a major APAC bank
Case study

Enhancing customer experience for a major APAC bank

HCLTech leveraged the Pega platform to deliver personalized CRM solution
Redefining customer experience through new-age customer relationship management
Whitepaper

Redefining customer experience through new-age customer relationship management

Centralizing the CRM strategy: Current business challenges
Digital Marketing Services
Brochure

Digital Marketing Services

HCLTech offers Digital Marketing Services, excelling in multi-channel campaigns, analytics, social CRM, and mobile. Backed by $5M in innovation and cutting-edge tech, we drive results.
Intelligent Customer Engagement
Brochure

Intelligent Customer Engagement

Reduce average handle time, improve first call resolution and achieve increased customer satisfaction
CloudSMART for SAP
Brochure

CloudSMART for SAP

Reimagine your business smartly
HCLTech Positioned as a Leader in the ISG Provider Lens™ Salesforce Ecosystem Partners - Multicloud Implementation and Integration Services for Large Enterprises – US, 2023
Analyst Report

HCLTech Positioned as a Leader in the ISG Provider Lens™ Salesforce Ecosystem Partners - Multicloud Implementation and Integration Services for Large Enterprises – US, 2023

Salesforce has been one of the leading providers of cloud-based application systems in the form of Software as a Service (SaaS).
HCLTech Positioned as a Leader in the ISG Provider Lens™ Salesforce Ecosystem Partners - Implementation Services for Industry Clouds - US 2023
Analyst Report

HCLTech Positioned as a Leader in the ISG Provider Lens™ Salesforce Ecosystem Partners - Implementation Services for Industry Clouds - US 2023

Salesforce has been one of the leading providers of cloud-based application systems in the form of Software as a Service (SaaS).
HCLTech Positioned as a Leader in the ISG Provider Lens™ Salesforce Ecosystem Partners - Managed Application Services for Large Enterprises - US 2023
Analyst Report

HCLTech Positioned as a Leader in the ISG Provider Lens™ Salesforce Ecosystem Partners - Managed Application Services for Large Enterprises - US 2023

Salesforce has been one of the leading providers of cloud-based application systems in the form of Software as a Service (SaaS).
Enabling SaaS business growth with conversation intelligence
Digital

Enabling SaaS business growth with conversation intelligence

How can the power of AI leverage conversation intelligence to power business solutions?
Dynamics 365 Copilot: The first AI assistant for CRM and ERP
Blog

Dynamics 365 Copilot: The first AI assistant for CRM and ERP

Exploring Microsoft’s AI-powered Dynamics 365 Copilot and how HCLTech can bring it to life in your organization