Artificial intelligence and automation are the present and future aspects of business change. They're transforming businesses' operations, driving efficiency and unlocking new opportunities.

Virtual assistance and automated customer support have been in use for the last few years, but what drives enterprises now is leveraging the true potential of AI to shape futuristic experiences.

Agentic AI is revolutionizing enterprises with autonomous decision-making. Explore its differences from GenAI, industry applications and impact on the future of business.

AI can be a powerful enabler of cost efficiency and enhanced customer engagement, but only when aligned with broader business strategies and operational processes.

Public Health has a long way to go in leveraging AI. This post explores the possible ways AI can positively impact curative and preventative care.

AI and ML empower auto manufacturers to leverage vehicle data, addressing customer needs effectively. Explore insights as James DiMarzio, Consultant at HCLTech, unpacks their transformative impact.

The fundamental premise of AI is to simulate human intelligence in machines, enabling them to perform tasks that traditionally require human cognition

As AI advances in leaps and bounds, its infusion into automation has led to the emergence of cognitive automation, which comes with the promise of facilitating committed business outcomes.

This blog focuses on improving customer support experiences, recognizing that each interaction is pivotal in influencing customer lifetime value and overall revenue growth.

How AI GPT’s ability to support patterns in data sets can inform decision-making for societal megatrends.

Artificial intelligence is a term that has been recently talked about a lot. You could be asking what it is, how it works, or what the benefits are for businesses, and this blog will answer

GenAI is revolutionizing healthcare by enhancing patient outcomes and streamlining operations, but organizations must address ethical, legal and regulatory challenges for successful implementation.