
AI self-service: Convenience, speed and personalization redefined
Investing in AI technologies, such as LLMs, machine learning (ML) algorithms and predictive analytics, can significantly enhance the performance of self-service systems.

Democratizing the Power of AI with the AI PC
AI PCs are transforming the workplace by enabling seamless operations, boosting productivity, and empowering employees with AI-driven capabilities to meet the demands of the digital-native workforce

GenAI-powered Digital Service Desk
Harnessing AI to elevate experience, engagement and efficiency

Customer Experience and AI in Automotive
AI and ML empower auto manufacturers to leverage vehicle data, addressing customer needs effectively. Explore insights as James DiMarzio, Consultant at HCLTech, unpacks their transformative impact.

HCLTech launches Enterprise AI Foundry
Combines data engineering and AI with cognitive infrastructure to accelerate GenAI-led transformation across business value chains

AI and customer experience: A balancing act
AI can be a powerful enabler of cost efficiency and enhanced customer engagement, but only when aligned with broader business strategies and operational processes.

Meta Human AI
Meta Human is an AI digital assistant revolutionizing customer engagement by offering 24/7 personalized support. It enhances user experience, improves efficiency and streamlines business operations.

PLMate: Assisting AI-based product management
Intelligent automation solution to optimize and transform your PLM processes

Agentic AI: The next vanguard in intelligent systems
Agentic AI is revolutionizing enterprises with autonomous decision-making. Explore its differences from GenAI, industry applications and impact on the future of business.

AI readiness guide
Optimize your cloud capabilities to enable organization-wide AI adoption at scale.

AI governance: navigating the challenges and opportunities
AI and GenAI are transforming industries but pose regulatory and risk management challenges. This article explores AI governance to ensure ethical use of AI technologies.

HCLTech to help deliver AI-powered experiences to Microsoft 365 users
Services offering to harness the power of generative AI and enable enterprises to deploy Microsoft 365 Copilot