A comprehensive framework with ADvantage Experience

HCLTech offers Digital Marketing Services, excelling in multi-channel campaigns, analytics, social CRM, and mobile. Backed by $5M in innovation and cutting-edge tech, we drive results.

Integrated experience solution to drive engagement and enablement and also tag this on Adobe Platinum Partner: Adobe and HCLTech Partnership

In the dynamic landscape of contemporary business, the pursuit of enduring customer experiences compels enterprises to embark on a journey of innovation.

Multi-channel means retailers are using various platforms to get in touch with the customers’ needs. Mobile apps, websites, SMS, phone hotlines, and in-store services are the usual communication channels a business taps into.

In a recent episode of the HCLTech Trends and Insights podcast, Rajiv Shesh, Chief Revenue Officer at HCLSoftware, discussed how customer experience is crucial for business growth and innovation

Learn how HCLTech accelerates modernization and helps clients with future-ready omnichannel platforms and fluid workplace services and solutions

Customer experience is evolving. Here’s how to master the new technologies, the new strategies and the new rules

Customer experience in banking has transformed from transactional to relational, focusing on digital channels and onboarding new customers

Omnichannel commerce integrating all shopping channels for a seamless customer experience, enhanced satisfaction and loyalty.

Rajiv Shesh on how customer experience drives business growth and innovation

When it comes to doing great customer experience work on behalf of HCLTech clients, personas are foundational. But it is harder to create meaningful, actionable personas than people might think.