
Redefining customer experience through new-age customer relationship management
Centralizing the CRM strategy: Current business challenges

Accelerating analytics solutions for data-driven organizations
Making business easier by smartly adding intelligence to applications

Intelligent Customer Engagement
Reduce average handle time, improve first call resolution and achieve increased customer satisfaction

HCLTech X – The Ultimate Engagement Platform
AI-enabled insights to transform customer experience

Data Analytics and AI/ML
Discover how our AI and ML solutions can help you democratize data use and become data-driven and customer-centric.

Empowering business breakthroughs with HCLTech's Analytics solutions
Unleashing decision intelligence through advanced Analytics and Alteryx

A solution to engage users, processes and technology for infusing Al into BI
HCLTech Advantage Analytics, powered by AWS data services, integrates AI and ML to enhance the BI experience.

HCLTech Advantage Experience powered by GenAI
Harnessing the power of AI and analytics for enhanced total experience

Enterprise quality insights and intelligence platform
Enterprise quality insights and intelligence platform ensures global quality in life sciences via real-time monitoring, data ingestion, and cloud-based enterprise insights.

Building personalised experiences across customers’ digital journeys
A comprehensive framework with ADvantage Experience

What is retail analytics?
Retail analytics is the process of providing analytical data on inventory levels, supply chain movement, consumer demand, sales, etc. that are crucial for making marketing, and procurement decisions.

What is Digital Analytics?
Digital analytics is the process of analyzing digital data from various sources like websites, mobile applications, among others. It provides a clear vision to the organization on how users or customers are behaving.