Amid the meteoric rise of ChatGPT, AI has been quietly driving a revolution in the healthcare industry

Healthcare organizations are turning to AI-enabled chatbots and other emerging AI-enabled technologies to improve patient and customer experience

During a fireside chat at World Summit AI, Vijay Guntur, CTO and Head of Ecosystems at HCLTech, shared his view on how organizations can get the most out of AI

Srinivasan Varadharajan, Senior Sales Director at HCLTech, discusses the pivotal role of digital innovation in reshaping the insurance landscape and driving industry advancements

Artificial intelligence and increasing data literacy are reshaping the concept of being “data-driven” in financial services

Understanding the risks associated with AI and the need for secure, ethical and compliant AI implementations

In Australia, organizations are turning to artificial intelligence and its subset, GenAI, to improve customer experience across a wide range of industries, including healthcare and financial services

Personalization and AI-powered CX can help companies win the battle for customer attention

According to Gartner, the global AI market size is expected to reach $134 billion by 2025

As customer expectations evolve, insurance carriers must evolve in kind, leveraging AI to provide more personalized, efficient and transparent services. The future is AI-driven – and it’s here now.

Insurers that invest in automation and AI will lead the way in offering faster, more reliable and cost-effective claims handling.

AI is powering the development of innovative medical devices and technologies that have the potential to revolutionize healthcare delivery.