HCLTech builds a scalable and efficient solution for a European banking major

Boost employee engagement and user experiences efficiently with Alteryx

HCLTech leveraged the Pega platform to deliver personalized CRM solution

Delivering timely, contextual and scalable insights is crucial for enterprise intelligence but remains a challenging task for empowering business decision-makers.

Centralizing the CRM strategy: Current business challenges

In this whitepaper with Avasant, we explore how contact centers have evolved into the next frontier of customer experience and define strategies to ensure a positive and seamless CX.

Reduce average handle time, improve first call resolution and achieve increased customer satisfaction

AI-enabled insights to transform customer experience

Enterprise quality insights and intelligence platform ensures global quality in life sciences via real-time monitoring, data ingestion, and cloud-based enterprise insights.

HCLTech Real-time Manufacturing Insights (RMI) is an innovative IoT-led solution that harnesses AI/ML models to provide an organization with predictive and prescriptive maintenance insights.

Fully automated and context-driven insights for optimal application performance

Harnessing the power of AI and analytics for enhanced total experience