
Offering seamless customer experiences with data-driven ease
HCLTech delivered agility and data scalability to a renowned financial customer

Streamlining IT Operations and Integration Across Multiple Brands
Transforming IT efficiency and commerce experience with Workato automation

Remote management technology helps global retailer improve performance
In today's retail, seamless service is vital. A robust POS system ensures smooth transactions and compliance, crucial for global retailers facing service delays and disparate systems

Omnichannel experience transformation for an American tire manufacturing company
HCLTech defined a future-ready omnichannel platform and roadmap for transformation to drive growth for an American tire manufacturing company

Delivering an adaptable, extensible and expandable e-commerce platform
HCLTech and Adobe partnered with a US goods company to enhance e-commerce, addressing over 70 customer pain points and upgrading to a superior omnichannel experience.

Demand Planning and Forecasting in an Omnichannel environment
This Whitepaper provides a view on how the end-to-end Demand planning and forecasting process needs to evolve in an Omni-Channel retailing by not only considering what customer wants

Empowering adaptive distribution networks
Comprehensive solution for integrated transportation, logistics, and warehouse management

HCLTech Order Management Solution (HOMS)
HOMS is a differentiated omnichannel service offering that delivers a seamless implementation experience across multiple integrated platforms.

B2B Rapid eCommerce Solution
Learn about HCLTech’s B2B Rapid eCommerce solution, a quick-to-deploy SAP Commerce Cloud platform for businesses. Download the brochure now!

What is multichannel retailing?
Multichannel Retailing is the process of using multiple channels for selling similar products across different platforms. The platforms may be online and offline and the various channels may be brick and mortar store, online store, mobile store, mobile app store, etc.

What is the difference between Multichannel and Omnichannel?
Multi-channel means retailers are using various platforms to get in touch with the customers’ needs. Mobile apps, websites, SMS, phone hotlines, and in-store services are the usual communication channels a business taps into.

Achieve the power of omnichannel in retail
Learn how HCLTech accelerates modernization and helps clients with future-ready omnichannel platforms and fluid workplace services and solutions