
Simplify workflows with Alteryx designer desktop using automation
HCLTech enhanced user experience offering integrated analytics workflows

Standardizing business processes for improved customer engagement and experience
We implemented a compliance-driven migration and automation for a US-based financial services holding company

Seamless Omnichannel Transformation Boosts US Beauty Retailer's CX
See how HCLTech propelled a US online retailer's growth via migration from outdated structures to a modern microservices platform.

Transforming analytics through cloud-native data solutions
Boosting 40% sales success improvement for an American dairy cooperative

Transforming digital services for seamless customer experience
HCLTech unified IT systems, improved operational efficiency for a Dutch multinational corporation

Redefining customer experience through new-age customer relationship management
Centralizing the CRM strategy: Current business challenges

Future of Customer Experience (CX): Automation, Analytics and Agent Enablement
In this whitepaper with Avasant, we explore how contact centers have evolved into the next frontier of customer experience and define strategies to ensure a positive and seamless CX.

Accelerating analytics solutions for data-driven organizations
Making business easier by smartly adding intelligence to applications

Intelligent Customer Engagement
Reduce average handle time, improve first call resolution and achieve increased customer satisfaction

HCLTech X – The Ultimate Engagement Platform
AI-enabled insights to transform customer experience

HCLTech Advantage Experience powered by GenAI
Harnessing the power of AI and analytics for enhanced total experience

Building personalised experiences across customers’ digital journeys
A comprehensive framework with ADvantage Experience