Standardizing business processes for improved customer engagement and experience
We implemented a compliance-driven migration and automation for a US-based financial services holding company
Simplify workflows with Alteryx designer desktop using automation
HCLTech enhanced user experience offering integrated analytics workflows
Seamless Omnichannel Transformation Boosts US Beauty Retailer's CX
See how HCLTech propelled a US online retailer's growth via migration from outdated structures to a modern microservices platform.
Transforming analytics through cloud-native data solutions
Boosting 40% sales success improvement for an American dairy cooperative
Streamlining e-commerce integration for enhanced customer experience
HCLTech helped Optimize operations for enhanced customer experience through E-commerce Integration
Manufacturer of industrial tools transformed its digital presence
HCLTech helped streamline business processes and led to significant cost savings
Improving customer experience through streamlined global IT operations
Maximize IT Modernization
Enhancing analytics by consolidating supplier data for actionable insights
Data driven decision making with streamlined supplier data analysis
Redefining customer experience through new-age customer relationship management
Centralizing the CRM strategy: Current business challenges
Future of Customer Experience (CX): Automation, Analytics and Agent Enablement
In this whitepaper with Avasant, we explore how contact centers have evolved into the next frontier of customer experience and define strategies to ensure a positive and seamless CX.
Accelerating analytics solutions for data-driven organizations
Making business easier by smartly adding intelligence to applications
Intelligent Customer Engagement
Reduce average handle time, improve first call resolution and achieve increased customer satisfaction