
Driving customer-first digital transformation for multinational software company
HCLTech augments global web operations and professional service capabilities for client

Global FSI company streamlines request management
Transforming request management through streamlined processes and innovative technology solutions

Driving business transformation with ultimate employee experience
Catapulting growth for a global railway company with our FluidCC framework

Setting up next generation digital engagement platform for streamlined transformation
HCLTech defined future-ready omnichannel platform and roadmap for transformation journey

Customer journey to cloud transformation for a global lifestyle brand
HCLTech and Salesforce combined to deliver better customer satisfactionand order management for a global lifestyle brand

Leading global supply chain software company finds its true north
Leading global supply chain software company finds its true north

Modernizing business operations for a major South American bank
Accelerating performance and enhancing customer-centricity with experience transformation

Digital workbench transformation for a financial services provider
HCLTech orchestrated solutions and amplified impact in sales empowerment

Scaling transformation through robust employee experience strategy
Delivering seamless digital employee experience strategy for one of the largest freight carriers in North America

Improving Customer Experience and Operation Excellence for a Fortune 500 company
The company struggled with manual processes and high dependencies on process SMEs. We leveraged our Business Transformation Framework to improve CX and OpX to speed up decision-making.

CX Transformation for Energy Retailer and Regulated Utility
One of the largest North America's energy and utility service providers wanted to enhance their Meter-to-Cash and Customer Care operations to deliver expected results within a predictable cost model.

Transforming American Restaurant Chain Operations
Reimagining business through technology innovation