Accelerating data management with Advantage Seiri

SuccessFactors AI chatbot is designed for seamless interaction between an employee and a virtual HR person (like an HR business partner) via automated interaction.

In Australia, organizations are turning to artificial intelligence and its subset, GenAI, to improve customer experience across a wide range of industries, including healthcare and financial services

Personalization and AI-powered CX can help companies win the battle for customer attention

Agentic AI is revolutionizing customer experience by going beyond automation, offering real-time personalization and making independent decisions for enhanced ROI

How can the power of AI leverage conversation intelligence to power business solutions?

Healthcare organizations are turning to AI-enabled chatbots and other emerging AI-enabled technologies to improve patient and customer experience

The SaaS industry has been growing exponentially and AI can help accelerate the industry’s applications

AI is disrupting how organizations can better deliver service to customers and users, but the true value is still on the horizon

How are AI and emerging GenAI tools revolutionizing service models to drive automation, efficiency and personalization across various industries?

To help transform contact centers with generative AI and cloud-based solutions

Once limited to telephonic conversations only, contact centers now drive omnichannel experiences. This blog explores the tech-fueled evolution into CX powerhouses redefining engagement strategies.