Overview
SuccessFactors AI chatbot is designed for seamless interaction between an employee and a virtual HR person (like an HR business partner) via automated interaction. The chatbot imitates conversation with a real person and relies on artificial intelligence. Chatbots have ushered in a new era in the way enterprises work, making processes simple, intuitive and engaging. They constantly enhance user experience and engagement by recasting AI tools to interact with SuccessFactors. The BOT is configured to deal with SuccessFactors' time-off-related queries from employees.
Benefits
Streamlines the HR processes
Maximizes efficiency by having a dedicated virtual assistant to answer employee queries
Empowers employees through effective communication and engagement with a virtual chatbot HR business partner/HR assistant
Lowers employee query resolution time because it is less time-consuming than logging into and navigating a website to find answers
Facilitates real-time report generation