
Improving Customer Experience Through Enhanced Network Insights
Enhancing network performance monitoring and troubleshooting with GenAI to effectively address issues and reduce customer churn.

Delivering exceptional B2B and B2C customer experience
For a global leader in industrial tools and hardware


Data center transformation by migration to Azure
Leveraging IT and improving the end customer experience.

Driving business transformation with ultimate employee experience
Catapulting growth for a global railway company with our FluidCC framework

Scaling transformation through robust employee experience strategy
Delivering seamless digital employee experience strategy for one of the largest freight carriers in North America

Transforming Customer Service for a Leading Electronics Retailer
HCLTech delivers a seamless omnichannel experience for improved customer satisfaction

Standardizing business processes for improved customer engagement and experience
We implemented a compliance-driven migration and automation for a US-based financial services holding company

Improving Customer Experience and Operation Excellence for a Fortune 500 company
The company struggled with manual processes and high dependencies on process SMEs. We leveraged our Business Transformation Framework to improve CX and OpX to speed up decision-making.

Transforming E.ON’s customer experience with a new digital sales platform
We transformed E.ON’s customer-oriented business processes in response to a competitive and rapidly evolving market

American multinational documents giant transforms customer experience
Our client is an American corporation that sells print and digital document products and services in more than 160 countries.

Transforming supply chain operations with a connected experience
HCLTech enhanced supply chain visibility for an American consumer packaged goods company