
Contact Center meets collaboration
USA’s largest owner and operator of private clubs achieves Office 365 integration in a month

Building with AI to improve productivity
To better serve its clients and reduce the significant costs incurred through time-consuming legal tasks, this global law firm turned to HCLTech to develop a more efficient and scalable solution.

Reimagining IT service management through artificial intelligence
We redefined business process for a leading furniture retailer

Migrated legacy contact center to Amazon Connect to improve employee experiences
HCLTech addressed diverse challenges for a renowned New Zealand-based dairy cooperative exporting to over 130 countries

Using AI to provide patients with answers fast
Find out how HCLTech leveraged Microsoft Copilot Studio to provide medical center with accurate information whenever they need

Enhancing HR efficiency with UCaaS-driven AI bot for seamless information access
HCLTech integrated an AI-powered FAQ bot for a Swedish manufacturer, reducing HR query volume by 80% and enhancing efficiency with quick, automated access to HR information.

Migrating to a seamless human experience with Generative AI
See how HCLTech is improving operations efficiency and driving long-term savings for one organization, by building Microsoft Azure OpenAI into their customer service desk ticket resolution process.

Driving productivity with AI engaging the Frontline worker
Discover how new tech investments are boosting productivity and morale and dive into the future of work for the frontline worker.

AI in the Financial Services industry
This paper looks at some of the ways in which financial services organizations are implementing and utilizing AI and hyper-personalization in their processes.

Increase the automation coverage using vision analytics powered by AI/ML
The implementation of AI/ML-powered image-based solutions can automate hard-to-automate product test scenarios, thereby enhancing the test coverage.

Elevate agent experience with Bespoke
An AI-powered agent workspace for high-performing contact center teams

HCLTech X – The Ultimate Engagement Platform
AI-enabled insights to transform customer experience