The retail industry is experiencing a significant transformation driven by advancements in technology. These technologies have emerged as crucial growth drivers and competitive advantages for retailers. 80% of the global workforce are frontline workers, yet 41% of frontline workers in non-management positions need the technology to do their job effectively.

We invite you to watch our on-demand virtual roundtable discussion to explore this further and discover the benefits of empowering your retail workers through enhanced employee experience, communication, and collaboration.

The roundtable features industry experts from Microsoft, IDC and HCLTech as they share their valuable insights on the following areas:

1. Why do retailers need help to expand their digital transformation initiatives?
2. What is the North Star for employees' experience?
3. Why empowering frontline workers with technology is essential to your business?
4. How do companies know if they are successful in their transformational efforts? How can we track and measure customer and employee experience improvements?
5. How do we determine if employee experience (EX) influences customer experience (CX) when technology is used for front-line workers?