Adobe Summit 2025 – Transforming TX with AI | HCLTech
Adobe Summit 2025
Press Release

Overview

With over 17 years of innovation alongside Adobe, HCLTech proudly stands as an . Harnessing expertise across Adobe’s versatile products, we have created data-driven and that enhance Total Experience for all. The Advantage Experience AI suite, a beacon in our expansive solutions portfolio, has guided over 200 customers through a reimagined universe of experiential journeys.

Together, HCLTech and Adobe are guiding businesses toward the next frontier of digital experience while delivering impactful solutions that resonate with every customer, employee and user.

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HCLTech at Adobe Summit 2024

Our Distinctive Approach

Our will seamlessly integrate GenAI across your customer journey, connecting experiences, streamlining processes and leveraging powerful platforms for unprecedented engagement and business growth.

Our human-centric approach delivers personalized, omnichannel experiences that drive customer loyalty and maximize ROI. From content creation to data analytics, we empower your business with the tools and strategies needed to thrive in today's dynamic market.

Total Experience

Total Experience

Experience AI for next-gen user experiences

Intelligent marketing operations

Intelligent marketing operations

AI-driven marketing operations for faster rollouts and activations

Platform efficiencies

Platform efficiencies

Building smart platforms efficiently to enable end-to-end experiences

Our Solutions

  • Elevated
    Commerce
  • Enhanced
    Experience
  • Connected
    Marketing
  • Customer Data
    & Insights
  • Scaling
    Innovation
  • Industry
    Solution

Elevated Commerce

Enhanced Experience

Connected Marketing

Customer Data & Insights

Scaling Innovation

Industry Solution

Total Experience

Today, delivering experiences that resonate on a personal level is not just desired — it's expected. Businesses are adapting to a major shift in expectations, with 67% of industry leaders leveraging GenAI to gain real-time insights from knowledge databases and deliver personalized, scalable experiences. As a result, embracing has become a competitive necessity to stay ahead in this evolving landscape.

HCLTech's empowers organizations to gain deep insights into their capabilities and chart a transformative path toward experience centricity without bounds. Don't let your potential go untapped.

Customer Perspectives

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E.ON

Dr. Victoria Ossadnik

Chief Operating Officer - Digital Member of the Board of Management

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Victoria Ossadnik

TracFone

Pablo Fernandez Alberti

Director, Digital Customer Experience

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Pablo Fernandez Alberti

Our Session

 

HCLTech Breakout Session at #AdobeSummit2024

Crafting total experiences with data, AI and human-centricity

In this session, we explored innovative strategies that harmonize cutting-edge technology with genuine human connections to drive transformative results. We also discussed how your brand can transcend conventional boundaries, optimizing for unparalleled success in today's dynamic landscape with a holistic total experience approach ingrained with data strategies.

Sadagopan S
Sadagopan S

Executive Vice President, Global Head of SaaS & Commercial Applications, Digital Business Services, HCLTech

Ranjith Chalasani
Ranjith Chalasani

Senior Director, Data and Analytics & BI, Office Depot

Featured Case Studies

Providing seamless user experience for a hard disk manufacturer

Case study

Providing seamless user experience for a hard disk manufacturer

HCLTech leverages Adobe to deliver stellar growth by enabling collaboration

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Unified global engagement for a leading bank in Australia

Case study

Unified global engagement for a leading bank in Australia

We created global engagement platform and marketing automation using Adobe cloud experience suite

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Driving best in class customer experience for an European electric utility company

Case study

Driving best in class customer experience for an European electric utility company

How HCLTech leveraged Adobe Experience Cloud to deliver a boost in sales

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Delighting an American mobile phone provider with seamless CX

Case study

Delighting an American mobile phone provider with seamless CX

HCLTech defined and implemented a break through transformation journey for a customer-centric organization

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Optimizing business processes and enhancing performance

Case study

Optimizing business processes and enhancing performance

HCLTech delivers impactful business results for an American cloud storage organization

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Driving customer-first digital transformation for an American multinational software company

Case study

Driving customer-first digital transformation for an American multinational software company

We augmented global web operations and professional service capabilities for client

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Setting up growth trajectory for an American manufacturing company

Case study

Setting up growth trajectory for an American manufacturing company

HCLTech defines future-ready omnichannel platform and roadmap for transformation

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Accelerated growth with HCLTech and Adobe partnership

Case study

Accelerated growth with HCLTech and Adobe partnership

Enhanced organization-wide business processes for a global chemical company

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Delivering an adaptable, extensible and expandable e-commerce platform

Case study

Delivering an adaptable, extensible and expandable e-commerce platform

HCLTech and Adobe drive remarkable transformation for a leading consumer goods company

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Digital transformation program execution for world's top law firm

Case study

Digital transformation program execution for world's top law firm

We defined marketing content delivery platform and roadmap for transformation journey

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Stories from #AdobeSummit

Our Leaders at Adobe Summit

Jill Kouri
Jill Kouri

Chief Marketing Officer
HCLTech

Sadagopan S
Sadagopan S

Executive Vice President, Global Head of SaaS & Commercial Applications, Digital Business Services
HCLTech

Ananth Subramanya
Ananth Subramanya

Executive Vice President, Digital Business Services
HCLTech

Hannah Byrne
Hannah Byrne

Senior President, Digital Business Services
HCLTech

Nick Sarkisian
Nick Sarkisian

Vice President, Digital Business Services
HCLTech

Kapil Tyagi
Kapil Tyagi

Vice President, Digital Business Services
HCLTech

Virender Singh
Virender Singh

Vice President, Digital Experience Platforms
HCLTech

Get in touch at Adobe Summit 2025

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