A leading Australian retailer embarked on a journey to automate myriad processes in its distribution value chain to minimize human effort. The client had many distribution centers where suppliers sent their products by truck. The truck drivers used to reach the distribution center, unload, and deliver the products from suppliers. They followed many manual processes that took considerable human effort and led to hassles and unnecessary waiting.

HCLTech partnered with the client to create a paperless, more efficient system for their busy distribution centers. The solution’s key features included microservices-based distributed architecture, cloud neutral deployment model, experience driven applications, an agile operating model, and seamless automation. It resulted in a 70% increase in productivity, a 25% reduction in launching new features, and much more.

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