When their original implementation of Employee Central went live with limited functionality and poor process documentation, a leading global insurance company and integrated financial services provider faced high HR overheads and a challenged HR transformation program.

Read this case study to learn how HCLTech, their new IT partner for the HR transformation program, turned the program around and delivered standardized process, a reduced cost-to-serve, and improved user satisfaction scores to 147,000 employees across 25 countries globally.