The challenge
Legacy infrastructure and manual processes hindering efficiency and scalability
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- High costs and a need for extensive governance and supervision of IT systems
- Challenges in tracking and analyzing past data and evaluating project performance
- Processing delays caused by the absence of a streamlined system for real-time updates
The objective
Streamline operations, improve efficiency and enhance tracking and analysis
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- Modernize and automate processes to improve operational efficiency and reduce overhead
- Reduce costs and improve scalability by leveraging advanced automation with SAP Business AI
- Enhance real-time tracking and analysis of application progress using SAP Business AI
- Establish an intuitive platform with a human-centric design
- Create simplified workflow, seamless user experiences and greater transparency in fund utilization powered by SAP Business AI
The solution
A cloud-native solution on SAP BTP improved the overall grant selection process
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- Cutting-edge, bundled processes: It leverages SAP Build for development and advanced automation
- SAP Business AI-driven knowledge agent: Provides real-time query resolution and provides system-suggested scoring parameters to optimize the selection process
- Smart document validation: Automatically identifies and validates document types such as PAN Cards and Income Tax Reports for increased efficiency
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The impact
An agile digital footprint that strengthens competitive advantage
By introducing the first-ever IT-enabled solution for flora and fauna conservation, the client significantly boosted operational efficiency using real-time project insights. The cost-effective SAP Business AI solution employed chatbots for automated responses and leveraged BTP AI/ML services for FAQ handling and soft document validations.
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- 75% reduction in the overall grant selection process
- 37% reduced return of initial application
- 2x efficiency in monitoring budget utilization for conservation projects
- 5x increase in application processing
- > 12 weeks of delivery lead time