Telecom networks are rapidly growing, integrating various elements to meet customer demands. The increasing complexity of overseeing diverse network components is driving up operational expenses significantly.

Telecom Service Providers (TSPs) are required to implement various networking technologies in order to offer a wide range of services. Simultaneously, TSPs aim to prevent vendor lock-in and dependence on proprietary IT systems. Instead, they strive to utilize the best available solutions, methodologies, and open-source standards to meet their evolving needs.

Moreover, emerging services like 5G require customized solutions for bandwidth, service quality, on-demand service, latency, and throughput specifications. Customers now anticipate minimal wait times for service access, along with high-quality standards and clear performance metrics.

This generates substantial demand for effective Operations Support Systems (OSS) that can facilitate service provisioning in a multi-vendor, heterogeneous environment and Comprehensive end-to-end service monitoring. In this whitepaper, we will explore the challenges and solutions related to fulfilling these requirements.