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Unified Service Experience powered by GenAI: Redefining Total Experience
Rakshit Ghura, Senior VP at HCLTech, explores how generative AI and unified service experience are reshaping Total Experience, driving enhanced customer engagement, productivity and agility
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The future trends shaping the semiconductor industry
In the first episode of the Chip Chat podcast series, Ameer Saithu, Executive Vice President, Semiconductor Business at HCLTech, explores the dynamic landscape of the semiconductor industry, the key drivers for its growth and how emerging technologies are poised to redefine the future of this sector
The future trends shaping the semiconductor industry
Podcast
Episode 22: The growing impact of AI: From technical realm to business domains
Episode 22: The growing impact of AI: From technical realm to business domains
In this podcast, Nick Ismail is joined by Alan Flower, EVP and Global...
Episode 21: The evolving role of the CTO: Navigating leadership and innovation
In this podcast, Nick Ismail sits down with Vijay Guntur, the newly ap...
Episode 20: The business impact of AI
In this podcast, Nick Ismail and Vijay Guntur explore the transformati...
Episode 19: Elevating Industrial Product Design Through Sustainable Engineering
In this episode we explore the scope and future of Sustainable Product...
Episode 18: Generative AI: Navigating the journey from pilot to production
In this podcast, Nick Ismail and Anjana Singh discuss scaling generati...
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More Trends and Insights
From GenAI to ecosystem partnerships: The trends shaping financial services
Ahead of AWS re:Invent 2024, Sudip Lahiri, Executive Vice President and Head of Europe - Financial Services at HCLTech, explores how GenAI and data-driven ecosystem partnerships are shaping the future
Achieving GenAI and AI value at scale through hybrid cloud
Hybrid cloud is crucial for enterprises pursuing advanced GenAI/AI initiatives, offering the flexibility and scalability to implement, manage and optimize resources while ensuring privacy and security
The role of a data-centric approach in delivering memorable customer experiences
A data-centric approach is crucial in shaping a new era of brand loyalty in the TME industry
The critical role of infrastructure in GenAI deployment
A robust infrastructure serves as the backbone for the successful deployment and operation of GenAI technologies
HCLTech reflects on Australian reconciliation journey
Through our Innovate RAP, we aim to empower the Aboriginal and Torres Strait Islander communities through technology, education and mentorship
Cambridge Service Alliance Industry Day: AI meets exceptional customer service
AI is disrupting how organizations can better deliver service to customers and users, but the true value is still on the horizon
Innovating health, nutrition and beauty: The digital shift at dsm-firmenich
Ipek Ozsuer outlines dsm-firmenich’s commitment to digital transformation, highlighting innovative approaches that prioritize sustainability and ethical practices in a competitive marketplace
Why ignoring Total Experience in application maintenance is a mistake
Chris Pickard, EVP at HCLTech, helps explore the critical role Total Experience plays in enhancing application performance and user satisfaction, with a focus on the impact of AI and automation
The agile frontier and product operating model: How GenAI is causing a stir
The intersection of agile methodologies, product operating models and generative AI is accelerating software development and improving customer outcomes
Revolutionizing telecom: The intersection of GenAI, 5G and emerging technologies
The telecom industry is transforming rapidly with companies adopting new operational models and investing in key technologies like 5G, cloud and IoT to drive innovation and enterprise services
World Food Day
The importance of food, tackling food waste and embracing sustainability
Scaling AI from pilot to production: The crucial role of data governance
Organizations must take a holistic view of their data estates to effectively scale AI from pilot to production