Building future-ready enterprises through Hyper-intelligent Automation
A summary of the automation journey, near-future predictions, proven applicability, use cases and adoption of best practices.
AI and customer experience: A balancing act
AI can be a powerful enabler of cost efficiency and enhanced customer engagement, but only when aligned with broader business strategies and operational processes.
Generative AI-powered email EAR (extract, act and respond) on AWS
Our GenAI-powered email EAR solution aims to transform the customer support process by automating the process of reading, analyzing and thoughtfully responding to incoming emails.
Digital Companion: Transforming In-Car Experiences
An AI-powered voice assistant delivering personalized, hands-free control, real-time insights, and seamless integration for a safer and connected driving experience.
Cognitive automation – committing to business outcomes
As AI advances in leaps and bounds, its infusion into automation has led to the emergence of cognitive automation, which comes with the promise of facilitating committed business outcomes.
Intelligent Automation's role in scaling mortgage operations
Explore how Intelligent Automation offers a strategic solution for the mortgage industry's scaling challenges, enhancing efficiency, cutting costs and adapting to the changing market landscape
Enhancing Digital Customer Experience through Tech, Design, and Analytics
The advent of smartphones, smart appliances, artificial intelligence (AI), and machine learning (ML)-enabled cars has caused a shift in the way customers experience services.
Customer Experience and AI in Automotive
AI and ML empower auto manufacturers to leverage vehicle data, addressing customer needs effectively. Explore insights as James DiMarzio, Consultant at HCLTech, unpacks their transformative impact.
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