Case study
Transforming banking with the technology of the future
Building robust IT frameworks for a Malaysian bank to overcome Ungoverned data platform with inefficient data operation & governance.
Trends
The evolution of customer experience in banking: Transactional to relational
Banking customer experience shifts from transactional to relational, focusing on digital
Trends
Banking on GenAI: Driving future innovation in financial services
HCLTech’s Ashu Uniyal discusses GenAI's impact on banking and customer experience
Press Release
State Bank of India selects HCLSoftware to transform customer engagement
Digital transformation to enable hyper-personalized communication across the bank’s diverse digital marketing channels
Blog
Navigating the Technological Frontier
Technological advancements are dynamically reshaping the financial sector. We must identify these emerging trends and critically assess their potential and ethical considerations
Video
Banking on trust through transformative tech
WEF 2024 Affiliate session from Ice Village, Davos