What is Digital Transformation Consulting?
Digital Transformation Consulting is a service that brings the power of a design-led approach to digital process simplification.
What is Digital Analytics?
Digital analytics is the process of analyzing digital data from various sources like websites, mobile applications, among others. It provides a clear vision to the organization on how users or customers are behaving.
What is Healthcare Consulting?
Healthcare companies face several challenges today: changes in customer behavior, regulatory demands, and market dynamics. Healthcare consultants work with these companies to innovate, drive better value for patients, and reduce the complexity and cost of operating systems.
Enhancing customer experience through digital innovation
In a recent episode of the HCLTech Trends and Insights podcast, Rajiv Shesh, Chief Revenue Officer at HCLSoftware, discussed how customer experience is crucial for business growth and innovation
Digital platforms becoming the crucial differentiator for business growth
Digital platforms have been driving large-scale transformation across industries, creating new ways of working and defining brand new ecosystems
The future of marketing: Blurring the lines between physical and digital
In marketing, the lines are blurring between physical and digital spaces with emerging technologies enabling the delivery of new experiences
How to set a marketing strategy in 2024
Experts say new marketing technology is more powerful than ever, but only in the service of a smart game plan
Rajiv Shesh on how customer experience drives business growth and innovation
Rajiv Shesh on how customer experience drives business growth and innovation
Enhancing Digital Customer Experience through Tech, Design, and Analytics
The advent of smartphones, smart appliances, artificial intelligence (AI), and machine learning (ML)-enabled cars has caused a shift in the way customers experience services.
State Bank of India selects HCLSoftware to transform customer engagement
Digital transformation to enable hyper-personalized communication across the bank’s diverse digital marketing channels
In conversation with Dan MacAvoy, VP of Digital Business Services at HCLTech
In conversation with Dan MacAvoy, VP of Digital Business Services at HCLTech