Generative AI – Heralding a new era in the omnichannel consumer shopping journey
Digital levers like AI, ML, IoT, RPA and others collectively aim to achieve one ubiquitous goal: making machines replicate, and possibly outdo, human intelligence
Technology trends accelerating the CPG supply chain
Exploring how tech trends like AI, IoT, & blockchain revolutionize the CPG supply chain for enhanced efficiency & responsiveness.
Integrated Inventory Tracking & AI-Driven Supply Chain Solutions
Discover how integrated inventory tracking, AI, and IoT technologies are transforming supply chains. Learn how HCLTech’s Track and Trace solution enhances efficiency, visibility, and cost savings.
AI and customer experience: A balancing act
AI can be a powerful enabler of cost efficiency and enhanced customer engagement, but only when aligned with broader business strategies and operational processes.
HCLTech and IBM announce GenAI CoE to deliver customized AI solutions
HCLTech plans to train 10,000 of its engineers and architects on IBM’s watsonx™ AI and data platform to help enterprises accelerate GenAI adoption
IoB revolution: Enhancing retail and CPG industries
The Internet of Behaviors (IoB), an emerging field that harmonizes behavioral science, edge analytics & the Internet of Things (IoT), is being used to carefully analyze user data and provide insights
A Roadmap for AI-Powered Data Landscapes
How to deploy AI technologies to create value from your unstructured data and identify product and service improvements.
How digital and AI are shaping next-gen BPOs
BPO has drastically changed with the steady adoption of new technologies and business models. BPO services can include end-to-end support for any business function in any industry across geographies.