AI and customer experience: A balancing act
AI can be a powerful enabler of cost efficiency and enhanced customer engagement, but only when aligned with broader business strategies and operational processes.
Private AI for Enterprises
Explore the rise of GenAI, its ethical dilemmas, and why enterprises are adopting private AI for better data security, control and compliance in hybrid cloud environments.
Chatting with Virender Singh, AVP of Digital Experience Platform at HCLTech
Chatting with Virender Singh, AVP of Digital Experience Platform at HCLTech
AI and data migration: A winning combination for business
Explore AI-driven data migration trends and the role of Generative AI in optimizing data quality, cleansing, privacy and strategic business growth.
AI shows potential for digitalization and other societal megatrends
How AI GPT’s ability to support patterns in data sets can inform decision-making for societal megatrends.
Cognitive automation – committing to business outcomes
As AI advances in leaps and bounds, its infusion into automation has led to the emergence of cognitive automation, which comes with the promise of facilitating committed business outcomes.
Revolutionizing Sales and Marketing for Retail with Generative AI
For the uninitiated, Generative AI can learn from existing data and create new content. While traditional AI excels in ‘predicting’ trends and results.
How digital and AI are shaping next-gen BPOs
BPO has drastically changed with the steady adoption of new technologies and business models. BPO services can include end-to-end support for any business function in any industry across geographies.
Generative AI – Heralding a new era in the omnichannel consumer shopping journey
Digital levers like AI, ML, IoT, RPA and others collectively aim to achieve one ubiquitous goal: making machines replicate, and possibly outdo, human intelligence
A Roadmap for AI-Powered Data Landscapes
How to deploy AI technologies to create value from your unstructured data and identify product and service improvements.
Leveraging AI to combat money laundering
As technology evolves, AI will undoubtedly remain a pivotal ally in the ongoing fight against financial crime, safeguarding the integrity of the global financial services industry.