New technologies are allowing businesses to offer consumers a frictionless way to shop without needing to checkout

Unifying technology and human touch to revolutionize the shopping experience

In a recent episode of the HCLTech Trends and Insights podcast, Rajiv Shesh, Chief Revenue Officer at HCLSoftware, discussed how customer experience is crucial for business growth and innovation

The retail landscape is undergoing a seismic shift, driven by rapidly evolving consumer demands and the relentless march of technology

Omnichannel commerce integrating all shopping channels for a seamless customer experience, enhanced satisfaction and loyalty.

Digital levers like AI, ML, IoT, RPA and others collectively aim to achieve one ubiquitous goal: making machines replicate, and possibly outdo, human intelligence

Revolutionize your retail experience with Retail Workplace-as-a-Service. Seamlessly integrate physical and digital platforms for personalized, omnichannel journeys.

HCL's ‘Envisioning Retail Transformation’ solution on Microsoft AppSource drives digital transformation for retailers, enhancing e-commerce, inventory, and customer experience with its IDEA framework

To compete in a fast-transforming omnichannel world, where customers demand to have their favorite products delivered anytime and anywhere

Introducing HCLTech’s frontline workers solution for retail

Transform your retail operations with HCLTech's advanced OMS Transformation Framework, designed to empower retailers with multifaceted omnichannel capabilities, including flexible fulfillment options (BAFARA: Buy Anywhere, Fulfill Anywhere, Return Anywhere), diverse payment methods, real-time inventory visibility, effortless order modifications, and transparent order tracking—enhancing operational efficiency and customer satisfaction.

Offers a seamless, end-to-end approach to supply chain visibility by leveraging advanced technologies like IoT, blockchain and AI it enables retailers to monitor and manage products across their life cycle with real time insights.