Mixed reality: The new MR in the healthcare sector
We are witnessing numerous possibilities and opportunities from mixed reality in healthcare
A phygital future: Uniting physical and digital realms in the metaverse
In 2024, the metaverse is set to unleash the next wave of digital disruption, as revealed by the HCLTech Trends 2024 report
Unified Service Experience powered by GenAI: Redefining Total Experience
Rakshit Ghura, Senior VP at HCLTech, explores how generative AI and unified service experience are reshaping Total Experience, driving enhanced customer engagement, productivity and agility
Enhancing customer experience through digital innovation
In a recent episode of the HCLTech Trends and Insights podcast, Rajiv Shesh, Chief Revenue Officer at HCLSoftware, discussed how customer experience is crucial for business growth and innovation
The Metaverse: Exploring new possibilities for marketers within the digital real
By elevating virtual experiences and paving the path for organizations to reach customers in innovative ways, the metaverse has emerged as a promising platform for marketing
How platform engineering is enhancing CX in retail
Among Gartner’s Top Strategic Technology Trends for 2024, platform engineering holds a significant place that’s changing user experience in the retail industry
Building exciting use cases in the metaverse with HCLTech Metaverse solution
The latest output from the long-standing partnership with Adobe will delight customers with real-time and immersive experiences
Navigating the new era of customer experience
Customer experience is evolving. Here’s how to master the new technologies, the new strategies and the new rules
Hyper-personalization: Striking the right balance in customer experience
From hyper-personalization to contactless experiences, the future of CX promises to be exciting, with a focus on both efficiency and empathetic human interactions
Shaping human experiences using personalization at scale
Personalization is an essential tool that must be embraced to shape the future of human experiences
How remote assistance with augmented reality contributes to sustainability goals
HCLTech plays a vital role in implementing augmented reality (AR) with Remote Assist (RA) for organizations with existing systems and workflows.
Making immersive work experiences a reality for today's digital workplaces
Creating seamless, collaborative, and highly productive digital environments for repeatable success with VR technology.