Digital innovation is transforming business banking in Europe, enabling growth for SMEs and supporting sustainability in a rapidly evolving financial landscape

In a recent episode of the HCLTech Trends and Insights podcast, Rajiv Shesh, Chief Revenue Officer at HCLSoftware, discussed how customer experience is crucial for business growth and innovation

At Handelsblatt’s BankenTech conference in Frankfurt, leaders from ING and HCLTech explored how data-driven innovation is transforming banking across Europe and enhancing customer experience

Credito Emiliano S.p.A., the long-standing financial institution, has improved customer banking experiences by reducing time-to-market with cloud technology

In the Intersection of technology and banking, GenAI is steadily asserting its dominance, fundamentally reshaping the entire financial services ecosystem

Financial services organizations need to prioritize trust and ethical standards as emerging technologies have brought fresh challenges to them in safeguarding sensitive data

Customer experience in banking has transformed from transactional to relational, focusing on digital channels and onboarding new customers

Banks are increasingly adopting generative AI to transform customer engagement, operations and fraud prevention

Ahead of AWS re:Invent 2024, Sudip Lahiri, EVP and Head of Europe & UKI, Financial Services at HCLTech, explores how GenAI and data-driven ecosystem partnerships are shaping the future

Artificial intelligence and increasing data literacy are reshaping the concept of being “data-driven” in financial services

Technological advancements are dynamically reshaping the financial sector. We must identify these emerging trends and critically assess their potential and ethical considerations

Digital transformation to enable hyper-personalized communication across the bank’s diverse digital marketing channels