Unified CRM transformation enhances customer service for a global beverage giant across the US and Canada, reducing costs and boosting consistency.

USA’s largest owner and operator of private clubs achieves Office 365 integration in a month

HCLTech leveraged Salesforce Financial Services Cloud to deliver customer solutions

For a global leader in industrial tools and hardware

Elevating automotive operations with innovative service desk solutions for a leading automotive company in Germany

Success story of a leading financial services customer

HCLTech transforms operations for a leading consumer goods company, leading to streamlined processes, compliant documentation and data automation

A seamless migration to salesforce for enhanced case management and workflow optimization

HCLTech leveraged the Pega platform to deliver personalized CRM solution

HCLTech Lucy helps automate chat-based services

HCLTech empowers client to step into a futuristic world of impactful business outcomes

Centralizing the CRM strategy: Current business challenges