Digital transformation of IT infrastructure, AI adoption and cloud migration are helping telcos cut costs, enhance efficiency and adhere to sustainability goals

Cloud and AI are helping organizations move from traditional working models to a digital, secure and sustainable future

Globally, enterprises are leveraging digital engineering and AI to build resilience, while achieving sustainability

To effectively scale innovation ambitions, organizations must connect the dots by bridging the silos between data, AI and infrastructure

Understanding the risks associated with AI and the need for secure, ethical and compliant AI implementations

The telecom industry is focusing on generative AI adoption to accelerate innovation

In 2025, innovations like Agentic AI, digital accessibility, AI-driven cybersecurity, cloud advancements and personalized Total Experience strategies will redefine industries and business strategies

Conversational chatbots, powered by generative AI, are making engagement easier for patients, providing the right answers and eliminating wait time

In Australia, organizations are turning to artificial intelligence and its subset, GenAI, to improve customer experience across a wide range of industries, including healthcare and financial services

AI and automation have already changed how we do business and innovate, but now generative AI is ready to take technology disruption to the next level

In a recent episode of the HCLTech Trends and Insights podcast, Rajiv Shesh, Chief Revenue Officer at HCLSoftware, discussed how customer experience is crucial for business growth and innovation

How are AI and emerging GenAI tools revolutionizing service models to drive automation, efficiency and personalization across various industries?