HCLTech: Supercharging Progress | Digital, Engineering and Cloud
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CX Transformation for Energy Retailer and Regulated Utility
Case study

CX Transformation for Energy Retailer and Regulated Utility

One of the largest North America's energy and utility service providers wanted to enhance their Meter-to-Cash and Customer Care operations to deliver expected results within a predictable cost model.

Revolutionizing Customer Experience with HCLTech's Agile QSR Approach
Case study

Revolutionizing Customer Experience with HCLTech's Agile QSR Approach

Explore how a US restaurant chain enhanced customer satisfaction and operations using our AI/ML, IoT and cloud-based solution.
Standardizing business processes for improved customer engagement and experiences
Case study

Standardizing business processes for improved customer engagement and experience

We implemented a compliance-driven migration and automation for a US-based financial services holding company
Transforming a global federal credit union with Salesforce
Case study

Enabling future-ready manufacturing through Technology Stack

Re-invention using the Salesforce Cloud platform for an American manufacturer
Enabling business process automation for a leading logistics company
Case study

Enabling business process automation for a leading Logistics company

HCLTech transformed support operations for enhanced efficiency and customer experience

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Case study

Enabling business process automation for a leading Logistics company

HCLTech transformed support operations for enhanced efficiency and customer experience
Streamlining e-commerce integration for enhanced customer experience
Case study

Streamlining e-commerce integration for enhanced customer experience

HCLTech helped Optimize operations for enhanced customer experience through E-commerce Integration

Transforming digital operations for a leading European bank
Case study

Transforming digital operations for a leading European bank

HCLTech worked with the client to improve efficiency and service quality while enhancing the customer experience
Revolutionizing water management with AI-driven analytics
Case study

Revolutionizing water management with AI-driven analytics

HCLTech enhanced efficiency and customer experience through a cloud-based data platform
Modernizing business operations for a major South American bank
Case study

Modernizing business operations for a major South American bank

Accelerating performance and enhancing customer-centricity with experience transformation

Enhancing home buying experiences with superior customer service
Case study

Enhancing home buying experiences with superior customer service

HCLTech implements a Pega-based property valuation solution for efficient home loans
Redefining customer experience through new-age customer relationship management
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Redefining customer experience through new-age customer relationship management

Centralizing the CRM strategy: Current business challenges