CX Transformation for Energy Retailer and Regulated Utility
One of the largest North America's energy and utility service providers wanted to enhance their Meter-to-Cash and Customer Care operations to deliver expected results within a predictable cost model.
Revolutionizing Customer Experience with HCLTech's Agile QSR Approach
Explore how a US restaurant chain enhanced customer satisfaction and operations using our AI/ML, IoT and cloud-based solution.
Standardizing business processes for improved customer engagement and experience
We implemented a compliance-driven migration and automation for a US-based financial services holding company
Enabling business process automation for a leading Logistics company
HCLTech transformed support operations for enhanced efficiency and customer experience
Enabling business process automation for a leading Logistics company
HCLTech transformed support operations for enhanced efficiency and customer experience
Enabling future-ready manufacturing through Technology Stack
Re-invention using the Salesforce Cloud platform for an American manufacturer
Streamlining e-commerce integration for enhanced customer experience
HCLTech helped Optimize operations for enhanced customer experience through E-commerce Integration
Transforming digital operations for a leading European bank
HCLTech worked with the client to improve efficiency and service quality while enhancing the customer experience
Revolutionizing water management with AI-driven analytics
HCLTech enhanced efficiency and customer experience through a cloud-based data platform
Modernizing business operations for a major South American bank
Accelerating performance and enhancing customer-centricity with experience transformation
Enhancing home buying experiences with superior customer service
HCLTech implements a Pega-based property valuation solution for efficient home loans
Redefining customer experience through new-age customer relationship management
Centralizing the CRM strategy: Current business challenges