HCLTech: Supercharging Progress | Digital, Engineering and Cloud
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Case study

Revolutionizing efficiency for a medical technology giant

Enhancing user experience, achieving up to 30% cost savings
American multinational documents giant transforms customer experience
Case study

American multinational documents giant transforms customer experience

Our client is an American corporation that sells print and digital document products and services in more than 160 countries.
Redefining customer experience for an African technology group
Case study

Redefining customer experience for an African technology group

HCLTech implemented a seamelss ecommerce portal that enabled self-service
Enhancing customer experience for a major APAC bank
Case study

Enhancing customer experience for a major APAC bank

HCLTech leveraged the Pega platform to deliver personalized CRM solution
Energy and Utility Major
Case study

Re-imagining Customer Experiences for Energy and Utility Major

Supercharging cloud integration for a better customer experience and satisfaction
Revamped brand presence and product experience
Case study

Revamped brand presence and product experience

Transforming brand presence and product experiences with innovative strategies, engaging designs, and seamless user journeys to drive customer connection and business growth.
Delivering speed, scalability and seamless user experience through omni-channel platform development
Case study

Delivering seamless user experience through omni-channel platform development

Transforming client business through the selection of advanced technology architecture of future-ready e-commerce platform for their B2C business
Modernizing legacy systems for enhanced customer engagement and operational efficiency
Case study

Crafting a unified digital experience for a multi-brand industrial giant

Modernizing legacy systems for enhanced customer engagement and operational efficiency
Streamlining onboarding with Workato Automation
Case study

Streamlining onboarding with Workato Automation

Enhanced efficiency and employee experience through automated onboarding processes
Elevating web production for a global design software leader
Case study

Software company amps up customer experience with global web production

HCLTech helped the client eliminate manual effort, leading to savings of $166K and 290 hours of work per month
Redefining customer experience through new-age customer relationship management
Whitepaper

Redefining customer experience through new-age customer relationship management

Centralizing the CRM strategy: Current business challenges
The Future of Customer Experience
Whitepaper

Future of Customer Experience (CX): Automation, Analytics and Agent Enablement

In this whitepaper with Avasant, we explore how contact centers have evolved into the next frontier of customer experience and define strategies to ensure a positive and seamless CX.