Personalization and AI-powered CX can help companies win the battle for customer attention

How can the power of AI leverage conversation intelligence to power business solutions?

The emergence of generative AI has enabled organizations to accelerate complex transformations and streamline program delivery processes. Discover what this could mean for packaged applications

As ESG ambitions grow for organizations, AI-driven ESG capabilities can help enterprises accelerate their sustainability journeys and meet stakeholder expectations

How are AI and emerging GenAI tools revolutionizing service models to drive automation, efficiency and personalization across various industries?

Artificial intelligence (AI) has been used to facilitate business decisions, but one Chinese company has turned over its chief executive role to an AI bot

Explore the rise of GenAI, its ethical dilemmas, and why enterprises are adopting private AI for better data security, control and compliance in hybrid cloud environments.

Aims to assist enterprises in transitioning from simple chatbots to sophisticated AI solutions capable of handling complex, multi-channel interactions

Artificial intelligence and automation are the present and future aspects of business change. They're transforming businesses' operations, driving efficiency and unlocking new opportunities.

Serves as a Strategic body to drive change, build frameworks and setup guardrails for secure, ethical, and responsible AI. It enables retailers to uncover opportunities and thrive in a dynamic retail landscape, by focusing on uncovering every aspect in their business transformation journey, right from opportunity identification of potential use- cases to implementation of cutting-edge AI solutions.

How is Agentic AI helping Telcos improve customer experience?

An AI-powered voice assistant designed to provide personalized, hands-free control and seamless integration for a safer, more connected driving environment