Delivering exceptional B2B and B2C customer experience
For a global leader in industrial tools and hardware
Offering seamless customer experiences with data-driven ease
HCLTech delivered agility and data scalability to a renowned financial customer
Simplified contact center user experience
HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration
Streamlining e-commerce integration for enhanced customer experience
HCLTech helped Optimize operations for enhanced customer experience through E-commerce Integration
Enhancing home buying experiences with superior customer service
HCLTech implements a Pega-based property valuation solution for efficient home loans
Improving Customer Experience and Operation Excellence for a Fortune 500 company
The company struggled with manual processes and high dependencies on process SMEs. We leveraged our Business Transformation Framework to improve CX and OpX to speed up decision-making.
Improving customer experience through streamlined global IT operations
Maximize IT Modernization
Accelerating customer engagement with automation
HCLTech transforms operations for a leading consumer goods company, leading to streamlined processes, compliant documentation and data automation
Data center transformation by migration to Azure
Leveraging IT and improving the end customer experience.
Standardizing business processes for improved customer engagement and experience
We implemented a compliance-driven migration and automation for a US-based financial services holding company
Revamped brand presence and product experience
Transforming brand presence and product experiences with innovative strategies, engaging designs, and seamless user journeys to drive customer connection and business growth.
Delivering seamless user experience through omni-channel platform development
Transforming client business through the selection of advanced technology architecture of future-ready e-commerce platform for their B2C business