HCLTech: Supercharging Progress | Digital, Engineering and Cloud
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Instant consumer lending in minutes powered by chatbot
Case study

Instant consumer lending in minutes powered by chatbot

Improving customer engagement through a conversation-led 
channel experience for a global bank
Offering seamless customer experiences with data-driven ease
Case study

Offering seamless customer experiences with data-driven ease

HCLTech delivered agility and data scalability to a renowned financial customer

Simplified contact center user experience
Case study

Simplified contact center user experience

HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration
Streamlining e-commerce integration for enhanced customer experience
Case study

Streamlining e-commerce integration for enhanced customer experience

HCLTech helped Optimize operations for enhanced customer experience through E-commerce Integration

Delivering seamless digital employee experience strategy
Case study

Scaling transformation through robust employee experience strategy

Delivering seamless digital employee experience strategy for one of the largest freight carriers in North America
Improved Customer Experience
Case study

Improved Customer Experience

For a European telecom service provider
Seamless supply chain integration delivers retail success
Case study

Seamless supply chain integration delivers retail success

HCLTech transformed supply chain visibility for a leading furniture retailer and improved service levels to 95%
Standardizing business processes for improved customer engagement
Case study

Standardizing business processes for improved customer engagement

HCLTech implemented a compliance-driven migration for a US-based financial services holding company
Standardizing business processes for improved customer engagement and experiences
Case study

Standardizing business processes for improved customer engagement and experience

We implemented a compliance-driven migration and automation for a US-based financial services holding company
Delivering an adaptable, extensible and expandable e-commerce platform
Case study

Delivering an adaptable, extensible and expandable e-commerce platform

HCLTech and Adobe partnered with a US goods company to enhance e-commerce, addressing over 70 customer pain points and upgrading to a superior omnichannel experience.
Modernizing legacy systems for enhanced customer engagement and operational efficiency
Case study

Crafting a unified digital experience for a multi-brand industrial giant

Modernizing legacy systems for enhanced customer engagement and operational efficiency
Helping a super-app provider
achieve operational excellence
and cost efficiency
Case study

Strategic implementation for an app provider to achieve operational excellence

Our client is a multinational technology company. It’s super-app ecosystem encompasses ride-hailing, food delivery, and digital payments.