
Delivering exceptional B2B and B2C customer experience
For a global leader in industrial tools and hardware

Transforming Customer Service for a Leading Electronics Retailer
HCLTech delivers a seamless omnichannel experience for improved customer satisfaction

Offering seamless customer experiences with data-driven ease
HCLTech delivered agility and data scalability to a renowned financial customer

Transforming digital services for seamless customer experience
HCLTech unified IT systems, improved operational efficiency for a Dutch multinational corporation

Simplified contact center user experience
HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration

Streamlining e-commerce integration for enhanced customer experience
HCLTech helped Optimize operations for enhanced customer experience through E-commerce Integration

Transform CX with a flexible omnichannel-platform
Integrate web and mobile strategy

Scaling transformation through robust employee experience strategy
Delivering seamless digital employee experience strategy for one of the largest freight carriers in North America


Revolutionizing customer engagement: HCLTech's role in retailers' 20% upsurge
HCLTech transformed a beauty retailer's digital infrastructure, achieving zero downtime and a 20% revenue surge while enhancing customer engagement through innovative solutions.

Seamless supply chain integration delivers retail success
HCLTech transformed supply chain visibility for a leading furniture retailer and improved service levels to 95%

Standardizing business processes for improved customer engagement
HCLTech implemented a compliance-driven migration for a US-based financial services holding company